Shipping/Returns

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Izzie Bean ships wherever you are 🙂

Items are shipped via Canada Post. Canada Post fees are a bit crazy, to be honest. If it doesn’t fit through the letter slot, it ships as a parcel and the price jumps by a minimum of $6.00 A 1.5″ collar will ship for the same price as a collar and leash set.  Shipping and handling is now added automatically when you purchase online.

If you receive your collar and want to exchange it please email us.  We custom make each collar, and if we feel we can resell it, we will do the exchange.  The cost of return and new sending postage is the buyer’s responsibility.  If we make a mistake, we will make a new collar and resend.